Manchester United Supporters Trust

Important Information


We are ever mindful of the importance of strong security procedures in an online world. To this end we use Secure Socket Layers (SSL) to safeguard your personal information. When this happens:

  1. Your internet browser checks our security certificate (issued by an independent third party) to make sure that the site you are connecting to is truly the MUST site and not someone else intercepting.  
  2. Your internet browser and our server then exchange the unique codes that will be used to scramble ("encrypt") and descramble ("decrypt") the information being sent.  
  3. The browser and server then start talking using the encryption. When this happens you'll see the little lock icon in the bottom right-hand corner of your browser and the web page address will begin with https://. This shows the pages are being processed securely.
    what a secure page looks like
    Above is an example of what a secure page looks like on Internet Explorer. Other browsers may show it in different places, but the lock is a common theme.

If you have any questions about the security of this site, please open a Help Desk ticket and we will assist you as quickly as possible.


We take your privacy seriously as well. We are in full compliance with the Data Protection Act and hold the personal information you provide when you take up a MUST membership in strict confidence. To read up more about your rights under the Data Protection Laws, which Must complies with please go to

MUST's privacy policy is that we do not hold any personal credit card data nor do we share data with third parties. All Payments are processed either by PayPal or by WorldPay. MUST does not store financial details. MUST also does not store information related to your payment methods (credit cards, debit cards, etc).

Refund / Cancellation Policy

Any request for a refund of donation must be received in writing at the I-Must Registered Office, 18, Sir Matt Busby Way, Old Trafford, Manchester M16 0QG within 21 days of payment. Click here to access our complete contact details.